--- title: "[Webinar] Your Process Is Your Edge: How to Teach Your People and AI Agents the Way You Work" description: AI knows how Salesforce works, not how your company uses it. Learn how to keep your people and AI on the right process in this live Guru x iorad session. image: https://learning.iorad.com/hubfs/Group%201581%20(2).png --- [![iorad](https://learning.iorad.com/hubfs/Iored%20Theme%202021/Images/iorad%20logo%20DONT%20DELETE.png)](https://www.iorad.com/) - Product #### Individual [Tutorial Privacy Control who views your tutorials](https://www.iorad.com/pricing/feature/tutorial-privacy) [Mask Data Control who views your tutorials](https://www.iorad.com/pricing/feature/mask-data) [Basic Audio Text-to-speech & custom voiceovers](https://www.iorad.com/pricing/feature/basic-audio) #### Team [Branding Add custom branding](https://www.iorad.com/pricing/feature/custom-branding) [Premium Audio Neural voiceovers and CC](https://www.iorad.com/pricing/feature/premium-audio) [Collaboration Co-edit and publish tutorials](https://www.iorad.com/pricing/feature/team-collab) [Analytics See tutorial performance](https://www.iorad.com/pricing/feature/analytics) #### Enterprise [Translations Automatic language translation](https://www.iorad.com/pricing/feature/translations) [Team Accounts Allocate separate accounts](https://www.iorad.com/pricing/feature/team-collab) [Encrypt & Anti-Track Strict compliance & additional data protection](https://www.iorad.com/pricing/feature/encrypt-and-anti-track) [All plans & Features →](https://www.iorad.com/features) - Resources #### Support [Help Center](https://www.iorad.com/resources/help-center) [Learning Hub](https://learning.iorad.com) [Schedule Demo](https://www.iorad.com/demo) #### Customers [Testimonials](https://www.iorad.com/testimonials) [Case Studies](https://learning.iorad.com/customer-stories?_ga=2.48225895.1718347252.1788801042-1263284910.1780521832) #### Marketplace [Partnerships](https://www.iorad.com/partner-programs) [Integrations](https://www.iorad.com/connectIntegrations) [Services](https://www.iorad.com/services) #### Company [Privacy Policy](https://www.iorad.com/privacypolicy) [About Us](https://www.iorad.com/meet-the-team) - Use Cases [EDU](https://www.iorad.com/use-cases/education) [Customer Training](https://www.iorad.com/use-cases/customer-training) [Sales Enablement](https://www.iorad.com/use-cases/sales-enablement) [Learning & Development](https://www.iorad.com/use-cases/learning-and-development) [HR](https://www.iorad.com/use-cases/human-resources) [Product Management](https://www.iorad.com/use-cases/product-management) [I.T.](https://www.iorad.com/use-cases/information-technology) [Operations](https://www.iorad.com/use-cases/operations) [All Use Cases →](https://www.iorad.com/use-cases) - [Pricing](https://www.iorad.com/pricing) [Try it Free](https://www.iorad.com/signup) [Sign In](https://www.iorad.com/login) Upcoming Webinar # Your Process Is Your Edge: How to Teach Your People and AI Agents the Way You Work Your tools are standard. Processes are uniquely yours. **Join** **Guru** **and** **iorad** to learn how to capture them in minutes, keep them current as things change, and deliver them to people and AI agents when they need them.   December 8, 2026 at 11:00 AM ET Register Now [Learning Hub](https://learning.iorad.com/) → [Webinars](https://learning.iorad.com/webinars) → Your Process Is Your Edge: How to Teach Your People and AI Agents the Way You Work ## What's on the agenda AI knows how Salesforce works. It doesn’t know how your company uses it. Your process is your competitive edge, but only if your people and your AI agents follow it, even as it changes. Today, the same process might show up as a full video in onboarding and a static screenshot in the wiki. Join Guru and iorad for a practical framework to capture every process once, keep it current, and get it to your people and AI agents wherever they learn and work, from day one to “where do I click next?” You’ll see it live, start to finish, with a real Salesforce process. **What you’ll learn** - How to capture your real processes in minutes, straight from your experts’ screens - How to build one master version of every process that updates everywhere it’s used - How to match content to each stage of learning, and put it where people already work - How to keep your AI agents’ answers specific to your company, and know when they need updating **Who should attend:** L&D, enablement, support and knowledge management leaders responsible for making sure their teams, and their AI, follow the right process. ## Meet the speakers ### Sean Adams Sean Adams is the Chief Revenue Officer at iorad. He is responsible for driving new revenue and developing partnerships across the company as a whole. He honed his business development expertise as a successful small business owner early in his career. He fell in love with the power of technology and how transformational it could be when properly leveraged inside an organization. This led Sean to transition into technology sales and he’s been there ever since. Sean’s passionate about helping organizations reach their full potential through the adoption of technology and process. He has a knack for thinking creatively when it comes to driving new business and constantly works to stay on the cutting edge of innovation. ![sean-headshot](https://learning.iorad.com/hubfs/sean-headshot.png) Speaker ### Sean Adams Chief Revenue Officer, iorad ### Hillary Curran Hillary Curran leads Customer Innovation and AI Enablement at Guru, the governed knowledge layer that powers enterprise AI. Over 9+ years at Guru, she has built the post-sales organization and guided thousands of customers through the shift to working with AI. She runs Guru’s Innovation Partner Program, co-authored The Knowledge Accuracy Gap with CEO Rick Nucci, and co-authored the Linux Foundation research report The Enterprise Shift to the Agentic Era. She is also a community organizer for the Agentic AI Foundation. ![hillary-headshot](https://learning.iorad.com/hubfs/hillary-headshot.jpeg) Speaker ### Hillary Curran Head of Customer Innovation & AI Enablement, Guru Register Now ## Your Process Is Your Edge: How to Teach Your People and AI Agents the Way You Work Your tools are standard. Processes are uniquely yours. **Join** **Guru** **and** **iorad** to learn how to capture them in minutes, keep them current as things change, and deliver them to people and AI agents when they need them.   December 8, 2026 at 11:00 AM ET ## Explore More Webinars Browse our webinar library for more expert-led sessions on software adoption, training, enablement, and customer education. [Webinars](https://learning.iorad.com/webinars) ![Company Logo](https://learning.iorad.com/hubfs/iorad%20icon.png) #### Support - [Help Center](https://www.iorad.com/resources/help-center) - [Learning Hub](https://learning.iorad.com/) - [Schedule Demo](https://www.iorad.com/demo) - [Releases](https://www.iorad.com/release) - [FAQ](https://www.iorad.com/faq) #### Pricing - [Business](https://www.iorad.com/pricing/business) - [Education](https://www.iorad.com/pricing/education) - [Non-Profit](https://www.iorad.com/pricing/non-profits) #### Company - [About](https://iorad.com/about) - [Leadership](https://www.iorad.com/leadership) - [History](https://www.iorad.com/history) - [Culture](https://www.iorad.com/culture) - [Careers](https://www.iorad.com/careers) #### Explore iorad - [What is iorad](https://www.iorad.com/tutorialbuilder) - [Features](https://www.iorad.com/features) - [Compare iorad](https://www.iorad.com/compare) - [How to use iorad](https://learning.iorad.com/use-cases) - [Testimonials](https://www.iorad.com/testimonials) #### Connect - [Partners](https://www.iorad.com/partner-programs) - [Integrations](https://www.iorad.com/connectIntegrations) - [Helping Hands](https://www.iorad.com/helping-hands) - [Services](https://www.iorad.com/services) - [Adoption Curve](https://learning.iorad.com/the-adoption-curve) #### Fine Print - [Terms of use](https://www.iorad.com/termsconditions) - [Privacy Policy](https://www.iorad.com/privacypolicy) - [Cookie Policy](https://www.iorad.com/cookiepolicy) - [Accessibility](https://www.iorad.com/accessibility) - [System Status](https://status.iorad.com/) © Copyright 2026 – iorad Inc. All rights reserved. [![LinkedIn](https://learning.iorad.com/hubfs/Social%20Media%20Icons%20(iorad)/LinkedIn.png)](https://www.linkedin.com/company/iorad) [![Facebook](https://learning.iorad.com/hubfs/Social%20Media%20Icons%20(iorad)/Facebook.png)](https://www.facebook.com/iorad) [![Instagram](https://learning.iorad.com/hubfs/Social%20Media%20Icons%20(iorad)/Instagram.png)](https://www.instagram.com/iorad) [![YouTube](https://learning.iorad.com/hubfs/Social%20Media%20Icons%20(iorad)/YouTube.png)](https://www.youtube.com/@iorad) [![Twitter](https://learning.iorad.com/hubfs/Social%20Media%20Icons%20(iorad)/Twitter.png)](https://twitter.com/iorad) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Tania Blake", "url" : "https://learning.iorad.com/author/tania-blake" }, "dateModified" : "2026-11-13T15:54:24.118Z", "datePublished" : "2026-11-13T15:54:24.000Z", "headline" : "[Webinar] Your Process Is Your Edge: How to Teach Your People and AI Agents the Way You Work", "image" : [ "https://learning.iorad.com/hubfs/Group%201581%20(2).png" ], "mainEntityOfPage" : { "@id" : "https://learning.iorad.com/webinars/your-process-is-your-edge-make-sure-your-people-and-ai-follow-it", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://learning.iorad.com/hubfs/iorad_logo_colour_2021%20(1).png" }, "name" : "iorad" } } ```