Digital Adoption Insights

The Customer Adoption Journey with iorad

Learn the five stages of the customer adoption journey and how to use onboarding, in-app guidance, and customer education to drive lasting product adoption.

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iorad Explained in One Page

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iorad turns any software workflow into interactive tutorials, articles, videos, and SCORM files from one screen recording. Here is what you need to know.

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Does iorad Require a BAA?

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Learn how iorad relates to HIPAA & BAAs, when a business associate agreement may be needed, and how teams can reduce PHI exposure when creating tutorials.

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Deliver Training Inside Your Product

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Learn how to use the iorad widget to embed step-by-step tutorials directly inside your product, support portal, or help center for user guidance.

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The Learner Adoption Journey

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Learn the five stages of learner adoption and how Freshworks used role-based content, simulations, in-app guidance, and refreshers to drive adoption.

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How to Track Learner Analytics in iorad with SSO

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Learn how to track internal learner analytics in iorad using SSO or SAML, domain sharing, invite-only privacy, and tutorial-level access settings.

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Cut Costs on Live Training with iorad

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Learn why live software training is costly and how reusable, self-paced tutorials help teams reduce repeat sessions, save time, and improve adoption.

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The Learning Pyramid Explained

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Explore the Learning Pyramid and what it means for instructional design, retention, practice-based learning, and creating more effective software training.

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How to Audit Software Training with iorad

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Use this practical worksheet to audit software and process training, score existing assets, find content gaps, and decide what to keep, update, or retire.

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iorad Browser Extension Overview

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A technical overview of the iorad browser extension for IT and security teams, including permissions, data, capture behavior, encryption, and controls.

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SME Collaboration Scaling Guide

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Learn how L&D and enablement teams can turn SMEs into a scalable content engine with workflow capture, clear handoffs, intake, and reusable tutorials.

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7 Training Tasks You Can Automate

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See how iorad helps L&D, enablement, and ops teams automate repetitive training tasks, reduce repeat questions, update docs faster, and scale learning.

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The Frontline Manager Enablement Loop to Drive Adoption

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A practical playbook for turning frontline managers into an adoption engine with preview, practice, reinforcement, feedback, and recognition loops.

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PII Prevention for iorad

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Learn how IT and security teams can reduce PII risk in iorad with safe recording environments, secondary review, exception handling, and audit controls.

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How iorad Saves Time Creating Online Training

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Learn how iorad saves time by automating tutorial creation, organizing content, shortening learning curves, and helping teams create training faster.

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5 Ways to Use Notion to Power Your Business

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5 ways to use Notion, an all-in-one workspace to streamline project management, enhance collaboration, ensure data security, and scale with your business.

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What Is a Kanban Board and How Does Trello Use It?

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Learn what a kanban board is, how it helps teams manage workflow, and how tools like Trello, Jira, and Asana use kanban systems to track tasks.

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Using AI Call Summaries to Save Time with Clients

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Learn how AI tools like Fathom can create call summaries, streamline follow-up, and help teams use HubSpot to share meeting insights with clients.

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How to Create an Upwork Account

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Learn how iorad can help freelancers, consultants, and small business owners get started on Upwork with a simple tutorial for creating an account.

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Teach Employees with Just-in-Time Training with iorad

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Learn how iorad helps employees retain training with interactive, hands-on tutorials they can access during and after learning.

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Those Who Can, Teach with iorad

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Learn how iorad helps anyone turn what they know into task-focused tutorials that others can follow, share, and learn from.

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Using iorad to Support Customer Education

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Learn how iorad supports customer education with interactive tutorials, consistent workflows, immediate feedback, and customizable Help Centers.

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Micro-Training: Teach Any How-To in Minutes with iorad

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Learn how iorad helps trainers deliver quick how-to training with synchronous, asynchronous, self-guided, visual, audio, and long-term learning options.

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Embedding iorad Tutorials in PowerPoint and Google Slides

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Learn how to share iorad tutorials in PowerPoint and Google Slides using presentation-friendly workarounds like web objects, links, images, GIFs, and MP4s.

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iorad Accessibility Features and Compliance

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Learn about iorad’s accessibility features, WCAG 2.1 Level AA compliance, and commitment to creating inclusive training experiences for all users.

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iorad's Interactive Tutorial Modes for Better eLearning

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Learn how iorad supports adult eLearning with six tutorial modes, including Try It, View It, Watch It, Print It, Do It, and Quiz Mode.

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Quiz Accuracy

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Customize quiz accuracy in iorad. Set the required passing percentage for tutorials and decide when learners should retake or complete a task.

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Using Help by iorad in Google Apps and Salesforce

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Learn how the iorad Help widget provides just-in-time tutorials across Google apps and Salesforce, including community and custom training resources.

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Using Placeholder Text in iorad Tutorials

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Learn how to use placeholder text in iorad’s type tool to guide learners with specific or generic input prompts during tutorials.

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Common Ways Teams Use iorad

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Explore common ways teams use iorad for employee training, customer education, sales enablement, and education with features that simplify training.

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The iorad Browser Extension: Your Training Shortcut

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Learn how the iorad browser extension helps employees find searchable, domain-specific tutorials for the web applications they use every day.

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Using iorad to Reinforce Training and Improve Knowledge Retention

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Learn how iorad helps fight the forgetting curve with interactive tutorials, periodic review, LMS embeds, and in-app training at the point of need.

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Reducing Small Business Training Challenges with iorad

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Learn how small businesses can use iorad to create and share training through widgets, browser extensions, Help Centers, integrations, and embeds.

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How to Hide the Floating Menu Bar in Zoom

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Learn how to hide Zoom’s floating menu bar while screen sharing so it does not cover your screen or interrupt your presentation.

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How Sales Enablement Teams Use iorad for Better Training

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Learn how sales enablement teams use iorad to improve onboarding, keep training up to date, and make sales tools easier to access in the field.

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Using Emojis in iorad Tutorials and Help Centers

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Learn how to use emojis in iorad tutorial titles, categories, tags, and instructions to make training easier to organize and more engaging.

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Just-in-Time Learning for Sales Teams

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Learn how sales enablement teams can use just-in-time learning, microlearning, and interactive iorad tutorials to support sales training at scale.

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Help Center Tutorial Layout Options

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Learn about iorad Help Center layout options, including player-only views, step lists, mobile behavior, and ways to customize tutorials for learners.

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Introducing Quiz Mode for iorad Tutorials

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Learn how iorad Quiz Mode lets learners complete tutorials without prompts, track speed and accuracy, and test what they have learned.

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3 Ways to Personalize Your iorad Tutorials

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Learn three simple ways to personalize iorad tutorials with intro slides, custom audio, and varied step text for a better learner experience.

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Can’t Embed an iFrame? Use an iorad GIF Instead

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Learn how to use iorad GIFs when iframe embeds are not supported, including in emails, widgets, help docs, PowerPoint, and Google Slides.

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Rules for Creating Engaging eLearning

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Learn key rules for creating engaging eLearning, like knowing your audience, staying organized, keeping content simple, and making training interactive.

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How to Show Only Free Elements in Canva

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Learn how to filter Canva elements to show only free options using a simple brand code so you can avoid paid assets while designing.

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5 Tips for Educating Customers Effectively

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Learn five ways to improve customer education with useful tools, reusable content, engaging formats, webinars, and practical product scenarios.

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Why a Customer Education Strategy Is Worth the Investment

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Learn why customer education is worth the investment and how it can increase engagement, loyalty, satisfaction, trust, and product adoption.

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How iorad Helps Sales Teams Train Faster

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Learn how iorad helps sales teams understand product updates, prepare for customer conversations, and create more efficient sales meetings.

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The Four C’s of Learning and Development

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Learn how iorad helps L&D teams tackle change, consistency, connected learning, and custom training with easy-to-share interactive tutorials.

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Product Tools vs. Training Tools: Choosing the Right Solution

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Learn the difference between product tools and training tools, and how iorad helps teams create task-based training that is easy to share and update.

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The 4 Most Common Employee Training Challenges

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Explore four common employee training challenges and how iorad helps teams create accessible, task-based application training that is easy to update.

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Advanced Action Options in iorad Tutorials

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Learn how to use advanced iorad action options for Click, Type, and Info steps, including validation, passwords, open links, and transparent highlights.

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Training Employees for the “What-If” Scenarios

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Learn why onboarding should include real-world “what-if” scenarios and how iorad helps teams capture tribal knowledge in practical training tutorials.

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6 Ways to Share Knowledge

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Learn how iorad helps teams capture, organize, and share knowledge across departments using tutorials, libraries, widgets, extensions, and integrations.

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The 5 Keys to Knowledge Base Adoption

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Learn five ways to increase knowledge base adoption with searchable, relatable, up-to-date, accessible, and easy-to-understand support content.

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7 Tips to Increase Learning Engagement for Millennials

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Learn seven ways to engage millennial employees with training that is SME-created, bite-sized, quick, accessible, interactive, applicable, and up to date.

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Using iorad Tutorials in Canvas LMS

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Learn how teachers use iorad in Canvas to create interactive tutorials for students, teachers, and parents across assignments, pages, and help sections.

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How to Fix Amazon Polly Pronunciation in iorad

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Learn how to improve Amazon Polly text-to-speech in iorad by adding pauses, fixing pronunciation, and using SSML tags for better voiceovers.

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Why Every LMS Needs a Content Creation Tool Like iorad

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Learn why an LMS manages training content but does not always create it, and how iorad helps teams build application training faster.

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How In:side Uses iorad to Support LinkedIn Training

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See how In:side uses iorad and Intercom to create quick LinkedIn tutorials, reduce support calls, and empower clients with self-serve answers.

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From Educator to Product Education: A Career Journey with iorad

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Follow Lauren Taylor’s journey from educator to software roles and iorad team member, showing how teaching, technology, and product education connect.

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Micro-Learning with iorad Enables Better Employee Training

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Learn how micro-learning with iorad helps teams create short, accessible, and informative training content that is easier to consume and maintain.

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Why Employee Development Programs Matter

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Learn why relevant employee training and development programs help teams grow, improve retention, and create more opportunities for advancement.

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Video vs. iorad: Which Tool Is Right for Your Training?

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Learn when to use video versus iorad. Compare storytelling with task-based teaching to choose the best format for your training content.

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Optimize Employee Training and Make Change Easy with iorad

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Learn how iorad helps organizations prepare employees for change with clear process tutorials, easy access to updates, and one source for training.

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How 7000 Languages Uses iorad to Preserve Indigenous Language

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See how 7000 Languages uses iorad to train global teams, reduce troubleshooting, and support the preservation of endangered Indigenous languages.

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Keeping Up with Changing Technology in L&D

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Learn how iorad helps L&D teams keep training content current, close digital skills gaps, and create up-to-date resources faster.

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Capturing Tribal Knowledge Before It Leaves Your Org

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Learn how to capture knowledge before experienced employees leave by identifying who has it, defining content, digitizing training, and distributing it.

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How Better Customer Support Drives E-commerce Sales

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Great customer support can turn product frustration into loyalty. Learn how iorad helps teams create fast, clear tutorials that support customers.

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Improve Employee Onboarding with iorad Interactive Tutorials

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Learn how iorad helps make employee onboarding more engaging, efficient, and accessible with interactive tutorials and reusable training libraries.

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Why We Stayed Quiet for 11 Years

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After 11 years of quietly building iorad, we’re finally ready to share our story, and why helping people create tutorials faster still drives everything.

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People Like Us: Why iorad Was Created

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Learn why iorad was created to help knowledge workers quickly capture, share, and teach what they know through step-by-step tutorials.

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How to Add Audio to an iorad Tutorial

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Learn how to add audio to iorad tutorials using Amazon Polly text-to-speech, custom voice recordings, or uploaded audio files.

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Going Back to Work After 10 Years as a Full-Time Mom

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A personal story from Dipti Patel about joining the iorad journey, learning new technology, and making iorad part of her own story.

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How One Moment Made the Impossible Feel Possible

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A personal story from iorad’s founder about belief, risk, love, and the moment that helped him believe the impossible was possible.

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