--- title: Common Ways Teams Use iorad description: Explore common ways teams use iorad for employee training, customer education, sales enablement, and education with features that simplify training. image: https://learning.iorad.com/hubfs/ways_to_use_iorad%20(3).png --- [![iorad](https://learning.iorad.com/hubfs/Iored%20Theme%202021/Images/iorad%20logo%20DONT%20DELETE.png)](https://www.iorad.com/) - Product #### Individual [Tutorial Privacy Control who views your tutorials](https://www.iorad.com/pricing/feature/tutorial-privacy) [Mask Data Control who views your tutorials](https://www.iorad.com/pricing/feature/mask-data) [Basic Audio Text-to-speech & custom voiceovers](https://www.iorad.com/pricing/feature/basic-audio) #### Team [Branding Add custom branding](https://www.iorad.com/pricing/feature/custom-branding) [Premium Audio Neural voiceovers and CC](https://www.iorad.com/pricing/feature/premium-audio) [Collaboration Co-edit and publish tutorials](https://www.iorad.com/pricing/feature/team-collab) [Analytics See tutorial performance](https://www.iorad.com/pricing/feature/analytics) #### Enterprise [Translations Automatic language translation](https://www.iorad.com/pricing/feature/translations) [Team Accounts Allocate separate accounts](https://www.iorad.com/pricing/feature/team-collab) [Encrypt & Anti-Track Strict compliance & additional data protection](https://www.iorad.com/pricing/feature/encrypt-and-anti-track) [All plans & Features →](https://www.iorad.com/features) - Resources #### Support [Help Center](https://www.iorad.com/resources/help-center) [Learning Hub](https://learning.iorad.com) [Schedule Demo](https://www.iorad.com/demo) #### Customers [Testimonials](https://www.iorad.com/testimonials) [Case Studies](https://learning.iorad.com/customer-stories?_ga=2.48225895.1718347252.1788801042-1263284910.1780521832) #### Marketplace [Partnerships](https://www.iorad.com/partner-programs) [Integrations](https://www.iorad.com/connectIntegrations) [Services](https://www.iorad.com/services) #### Company [Privacy Policy](https://www.iorad.com/privacypolicy) [About Us](https://www.iorad.com/meet-the-team) - Use Cases [EDU](https://www.iorad.com/use-cases/education) [Customer Training](https://www.iorad.com/use-cases/customer-training) [Sales Enablement](https://www.iorad.com/use-cases/sales-enablement) [Learning & Development](https://www.iorad.com/use-cases/learning-and-development) [HR](https://www.iorad.com/use-cases/human-resources) [Product Management](https://www.iorad.com/use-cases/product-management) [I.T.](https://www.iorad.com/use-cases/information-technology) [Operations](https://www.iorad.com/use-cases/operations) [All Use Cases →](https://www.iorad.com/use-cases) - [Pricing](https://www.iorad.com/pricing) [Try it Free](https://www.iorad.com/signup) [Sign In](https://www.iorad.com/login) # Common Ways Teams Use iorad for Application Training [Learning Hub](https://learning.iorad.com/) → [Thought Leadership](https://learning.iorad.com/thought-leadership) → Common Ways Teams Use iorad for Application Training ![Employee Customer Sales Team](https://learning.iorad.com/hubfs/backup-2023-04-09/Iorad%202021/Assets/1_o6kbeowQNO8gAXF8KQub-g.png) Application training teaches employees how to use software tools as part of their day-to-day work. Most organizations handle it the same way: a live walkthrough during onboarding, a recorded video, and a knowledge base article that no one can find when they need it. iorad gives training teams four deployment patterns that cover the full range of application training needs. Each pattern targets a different stage of the employee's relationship with the software, from first use through advanced feature adoption. This article describes the four most common ways teams implement iorad for application training and the outcomes each pattern delivers. Sometimes even within a single team it could be used for various purposes. Let’s take a look at the most common ways people are utilizing iorad and which features are most beneficial in each scenario. - Employee Training - Customer Training - Sales Team Training - Educational Staff Training ## **Employee training:** A simple way to capture & share application processes across the entire organization. Desktop & Web capture for all the applications used day to day. Hook up multiple integrations to quickly share training many places while having one centralized document to update. Quickly populate audio whether custom or using Text to Speech. Lock down training visibility within your org & blur sensitive information. Standardized style guide with company branding on all of your training Collaborate amongst teams of Subject Matter Experts to create & edit training. Want to Learn More… Minimizing Challenges in L&D, 6 Ways to Share Knowledge Across an Organization, New & Improved Clippy Assistant, The Four Most Common Employee Training Challenges, Employees Need Engaging Onboarding ## **Customer Training** A fast & easy way to create & educate your users Hook up integrations to your Customer Support/Ticketing System/Knowledge Base Provide an interactive experience for learners to practice Within as little as 30 seconds create & send tutorials as a ticket response Use step list option to quickly create help articles Standardized Style Guide Utilize draft mode to stay ahead of the curve and the latest feature release Customers around the world — make use of the Amazon TTS & Google translate along with our easy to use audio/text translation template. Want to Learn More… Why a Customer Education Strategy is Worth the Investment?, 5 Tips when Educating Customers, Excellent Customer Support Sells, 5 Keys to KnowledgeBase Adoption ## **Sales Enablement** Train your team and keep them up to date on the latest & greatest of the software application. Hands on — training for more solidified understanding Mobile accessibility while out on the road Unlimited tutorial access for the many sales applications & processes needed CRM Integrations: Accessible right within Sales applications Auto Designed PDF — to easily send documentation to clients or print process instructions to have on hand in a pinch Want to Learn More…Just in Time Learning for Sales Teams, Better Faster Stronger Sales Training, Keeping a Remote Sales Team up to Speed, 3 Keys for Building Solid Sales Relationships , New & Improved Clippy Web Assistant ## **Education** Keep your staff up to speed on all the newest applications & processes. - Multi-Mode learning to help bridge the gap between Millennial and baby boomers staff. - Out of the box solution — Easy to use - Embed inside School LMS - Google Single Sign On - Integrates with Google Drive and YouTube. - Read-along Audio with Interactive & Video mode ### Choosing the right deployment pattern The right iorad deployment pattern depends on where your team's biggest training gap is: onboarding speed, ongoing adoption, support ticket volume, or content update frequency. Most teams start with one pattern and expand to others as the tutorial library grows. 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