Learning Hub

How Freshworks drives behavior change

How Freshworks scaled digital adoption across its GTM tech stack using Seismic, iorad, and a five-stage learner adoption framework.

How to Fix the SME System

#Adoption Curve

The SME bottleneck isn't a people problem. It's a system design problem. Here is the fix.

The iorad Implementation Guide

Use this iorad implementation guide to configure SSO, branding, tutorial settings, categories, naming conventions, and creator onboarding before launch.

The iorad Rollout Kit

A practical rollout kit for introducing, scaling, and governing interactive tutorials across your organization, with guidance for adoption & distribution.

iorad Explained in One Page

#Thought Leadership

Learn what iorad is and how it's used in one page.

Adoption Curve: How to Scale Behavior Change

#Adoption Curve

Explore what it really takes to drive behavior change at scale—and why enablement teams must evolve from event organizers into strategic business partners.

Does iorad Require a BAA?

#Thought Leadership

Learn how iorad relates to HIPAA & BAAs, when a business associate agreement may be needed, and how teams can reduce PHI exposure when creating tutorials.

The Secret to Successful Adoption

#Adoption Curve

Learn why successful adoption depends on manager support, reinforcement, feedback loops, and making new behaviors part of everyday work.

Deliver Training Inside Your Product

#Thought Leadership

Learn how to use the iorad widget to embed step-by-step tutorials directly inside your product, support portal, or help center for user guidance.

The Learner Adoption Journey

#Thought Leadership

Learn the five stages of learner adoption and how Freshworks used role-based content, simulations, in-app guidance, and refreshers to drive adoption.

Cut Noise and Drive Real Impact

#Adoption Curve

Learn how L&D teams can reduce noise, focus on business outcomes, build stronger partnerships, and create adoption programs that drive impact.

How to Be Invaluable at Work

#Adoption Curve

Adoption Curve Episode 25 explores how L&D professionals can build business fluency, drive measurable adoption, and become strategic change makers.

BioPlus Turns Static Training into Interactive Sales Learning

#Customer Story

See how BioPlus uses iorad to replace static training with interactive tutorials, streamline sales onboarding, and support scalable enablement.

Track Learner Analytics with SSO

#Thought Leadership

Learn how to track internal learner analytics in iorad using SSO or SAML, domain sharing, invite-only privacy, and tutorial-level access settings.

Live Training Costs More Than You Think

#Thought Leadership

Learn why live software training is costly and how reusable, self-paced tutorials help teams reduce repeat sessions, save time, and improve adoption.

iorad vs. Arcade

#Comparison

Compare iorad and Tango for enablement, documentation, workflow training, integrations, and scale to choose the right tool for your team.

How Zoom Helped Sellers Navigate a Growing Tech Stack

#Customer Story

See how Zoom uses iorad to scale sales enablement, accelerate rep ramp, support Salesforce adoption, and deliver interactive training at the point of need.

iorad & HomeTrust Bank

#Customer Story

See how HomeTrust Bank uses iorad to create interactive employee training, improve onboarding, increase engagement, and keep learning content up to date.

The Learning Pyramid Explained

#Thought Leadership

Explore the Learning Pyramid and what it means for training design, retention, practice-based learning, and creating more effective software tutorials.

How to Audit Software Training

#Thought Leadership

Use this practical worksheet to audit software and process training, score existing assets, find content gaps, and decide what to keep, update, or retire.

iorad Browser Extension Overview

#Thought Leadership

A technical overview of the iorad browser extension for IT and security teams, including permissions, data, capture behavior, encryption, and controls.

SME Collaboration Scaling Guide

#Thought Leadership

Learn how L&D and enablement teams can turn SMEs into a scalable content engine with workflow capture, clear handoffs, intake, and reusable tutorials.

How ResultsCX Transformed Contact Center Training

#Customer Story

See how ResultsCX uses iorad to scale contact center training, build interactive simulations, reduce content creation time, and improve agent retention.

iorad vs. Guidde

#Comparison

Compare iorad and Guidde for workflow documentation, training, video walkthroughs, interactivity, content updates, exports, and team scalability.

Skillable vs. iorad

#Comparison

Compare Skillable and iorad to see when to use virtual labs for technical training versus step-by-step workflow tutorials for real-world adoption.

How AI Is Changing L&D

#Adoption Curve

Adoption Curve Episode 24 explores how AI is reshaping L&D, from faster content creation to smarter workflows and strategic learning teams.

How to Build Hype Before Launch

#Adoption Curve

Explore how pre-launch hype, manager buy-in, champions, and clear WIIFM messaging reduce fear and build adoption momentum.

Training That Reduces Attrition

#Adoption Curve

Adoption Curve Episode 22 with Stephanie Flint explores how simulation-based onboarding, safe practice, and early tool exposure help reduce attrition.

The L&D Maturity Model

#Adoption Curve

Adoption Curve Episode 21 with David James explores how L&D teams can move from reactive training to strategic, skills-driven enablement.

How to Turn Training Into Action

#Adoption Curve

Adoption Curve Episode 20 shows how teams can move from learning to behavior change with reinforcement, support, clear workflows, and practical habits.

Champion Networks That Drive Adoption

#Adoption Curve

Adoption Curve Episode 19 with Ryan Orner explores how early adopters, trusted champions, peer reinforcement, and real use cases help teams drive adoption.

Building Champions for Tech Adoption

#Adoption Curve

Adoption Curve Episode 18 explores how champions, manager support, social proof, and communication help teams build momentum and sustain adoption.

How to Optimize Your Tech Stack

#Adoption Curve

Adoption Curve Episode 17 with Yasmin Gutierrez shows how L&D teams can audit their tech stack, improve adoption, partner with vendors, and launch change.

iorad vs. Instruqt

#Comparison

Compare iorad and Instruqt to see when to use step-by-step training versus hands-on technical labs, sandbox environments, and developer education.

How FM:Systems Reimagined Enterprise Training with iorad

#Customer Story

See how FM:Systems uses iorad to create interactive enterprise training faster, keep content updated, reduce support friction, and improve education.

How Synchrony Scaled Sales Enablement with Interactive Tutorials

#Customer Story

See how Synchrony uses iorad to scale sales enablement, reduce training creation time by over 90%, and help SMEs build interactive tutorials faster.

7 Training Tasks You Can Automate

#Thought Leadership

See how iorad helps L&D, enablement, and ops teams automate repetitive training tasks, reduce repeat questions, update docs faster, and scale learning.

How Airtable Scales Customer Education

#Customer Story

See how Airtable uses iorad to add interactive tutorials to customer education, keep training content current, and scale product learning.

Scaling Enablement at Salesforce

#Adoption Curve

Adoption Curve Episode 16 with Ashton Williams shows how Salesforce scales enablement for 13,000+ reps through strategy, stakeholder buy-in, and feedback.

Post-Sale Adoption That Drives Results

#Adoption Curve

Adoption Curve Episode 15 with Todd Kirk explores how SaaS teams can reduce post-sale friction, focus on outcomes, and turn adoption into customer value.

Partner Enablement That Scales

#Adoption Curve

Adoption Curve Episode 14 with Merav Ammar shows how teams can simplify partner enablement with role-based training, the 80/20 model, and feedback loops.

Jungle Gym to Growth Engine

#Adoption Curve

option Curve Episode 13 with Samantha Murray explores how customer experience, education, and go-to-market strategy can remove friction and drive adoption.

How HubSpot Academy Scaled Customer Education

#Adoption Curve

Adoption Curve Episode 12 with Courtney Sembler explores how HubSpot Academy scaled from one-person webinars to a global education team.

How to Digitize Field Learning

#Adoption Curve

Adoption Curve Episode 11 with Thaddeus Tsohantaridis shows how teams can improve training with human-centered design, peer learning, and practical data.

Enablement That Drives Revenue

#Adoption Curve

Adoption Curve Episode 10 with Nick Lawrence explores how sales enablement teams can go from generic training to output-based strategy that drives revenue.

How to Say No in L&D

#Adoption Curve

Adoption Curve Episode 9 with Dr. Heidi Kirby explores how L&D teams can push back on misaligned training requests, use better data, and prove real impact.

How Border States Built Training 6X Faster

#Adoption Curve

Adoption Curve Episode 8 with Sara Madsen shows how Border States improved software rollout with go/no-go dates, faster workflows, and help desk readiness.

Agile Learning Design for Tech Adoption

#Adoption Curve

Adoption Curve Episode 7 with Megan Torrance explores agile learning design, the LLAMA framework, and how L&D teams can build training that adapts.

Embedded Learning for Frontline Teams

#Adoption Curve

Adoption Curve Episode 6 with JD Dillon explores why frontline training fails, how managers shape adoption, and why embedded learning helps.

How Simplicity Improves Training

#Adoption Curve

Adoption Curve Episode 5 with William Illingworth explores how process-first training, simple workflows, and modular learning help teams improve adoption.

Customer Education Unlocked

#Adoption Curve

Adoption Curve Episode 4 with Kevin Dunn explores how customer education, community, and the right metrics help teams scale learning and drive adoption.

Fast Tech Adoption with Matt Gjertsen

#Adoption Curve

Adoption Curve Episode 3 explores how teams can speed up tech adoption by identifying core problem, questioning constraints, and building what’s necessary.

Why Tech Stack Investments Fail

#Adoption Curve

Adoption Curve Episode 2 with Pasha Irshad explores why tech stack investments fail, how to start with process, and how to align tools with real needs.

iorad vs. Scribe

#Comparison

Compare iorad and Scribe for workflow documentation, training, updates, interactivity, pricing, and scale to find the right tool for your team.

The Frontline Manager Enablement Loop to Drive Adoption

#Thought Leadership

A practical playbook for turning frontline managers into an adoption engine with preview, practice, reinforcement, feedback, and recognition loops.

PII Prevention for iorad

#Thought Leadership

Learn how IT and security teams can reduce PII risk in iorad with safe recording environments, secondary review, exception handling, and audit controls.

iorad vs. Navattic

#Comparison

Compare iorad and Navattic to understand when to use training software for step-by-step process learning versus demo automation for product exploration.

How Kantata Cut Video Production Time by 30%

#Customer Story

La Dawna Minnis at Kantata shares how a small customer education team replaced video editing with interactive tutorials—cutting production time in half

How 5StarStudents Scaled K-12 Support + Training

#Customer Story

Chance Hroch of 5StarStudents shares how a small, family-run SaaS company supporting 800+ schools replaced outdated videos with fast, editable tutorials

SME-Driven Tech Training with iorad + Storyline + Adobe LMS

#Customer Story

Border States Electric uses iorad to extract knowledge from subject matter experts—then publishes it as interactive training.

How Pax8 Scaled Global Sales Enablement Without Slowing Down Training

#Customer Story

Matty at Pax8 shares how a fast-growing cloud marketplace built scalable, hands-on sales enablement using interactive tutorials.

How Baker Tilly Built a Self-Serve Tax Software Training Library

#Customer Story

Ryland Etten shares how Baker Tilly replaced manager-led tax software walkthroughs with a self-serve library of interactive tutorials.

Customer Enablement at Scale with Skilljar, Rise, HubSpot + iorad

#Customer Story

Monica Sindwani shares how AgentSync uses iorad to produce clear, step-by-step job aids fast—embedding walkthroughs in Skilljar, Rise, and HubSpot.

How to Turn Internal Processes into Customer-Ready Tutorials

#Customer Story

How Schwarz Group uses iorad to document internal processes with high-consumption tutorials—then repurposes that same content to spark customer demand.

How Gorgias Launched a Customer Academy as a One-Person Team

#Customer Story

Amy Elenius shares how Gorgias built an Academy with a lean tech stack—replacing lo-fi Loom videos with fast, updatable iorad walkthroughs

Scaling Internal & Customer Training with Reusable Tutorials

#Customer Story

ClearCompany shares how implementation, learning, and enablement teams replaced long screen recordings with reusable, step-by-step tutorials.

Scaling Customer Enablement with Interactive Tutorials

#Customer Story

Chief Revenue Officer shares how her team replaced repetitive training follow-ups with interactive tutorials paired with Loom for context.

How Collibra Scaled Training Without a Bigger Production Team

#Customer Story

See how William Illingworth used iorad to create professional, interactive training at Collibra without video editing, design, or copywriting support.

iorad Vs. Tango

#Comparison

Compare Tango and iorad for software training, enablement, and documentation. Learn which tool is better for guides, tutorials, integrations, and support.

Keeping Up with the Demand for New Technology

#Use Case

See how White Bear Area Schools uses iorad to create fast, logical tech tutorials that help teachers save time and stay focused on students.

Teaching New Technology

#Use Case

See how a high school technology integrationist uses iorad to support teachers, create fast how-tos, and help students navigate digital tools.

Teacher Support

#Use Case

See how Ventura County Office of Education uses iorad to simplify registration, support teachers, and save hours creating step-by-step instructions.

Instructional Support

#Use Case

See how Leander ISD uses iorad to support instructional coaches and teachers with fast, interactive Google how-tos that save time and build confidence.

Flipping the Classroom

#Use Case

See how a high school history teacher used iorad to flip the classroom, guide students through lessons, and keep learning on track when away.

White Glove Support

#Use Case

Create a white glove customer experience with iorad. Add custom text, voiceover, or video annotation to personalize tutorials for each client.

Customer Academies

#Use Case

Make your customer academy more interactive with iorad. Embed tutorials directly into courses, lessons, and modules wherever embed codes are supported.

Knowledge Articles

#Use Case

Enhance knowledge articles with iorad. Embed interactive tutorials or turn step lists into articles that make training easier to follow and retain.

Decrease Live Training

#Use Case

Reduce live training with iorad. Create interactive tutorials that cut repeat questions and help teams save time on recurring training sessions.

One-Off Questions

#Use Case

Reduce one-off questions with iorad. Create evergreen interactive tutorials and Libraries that help learners find answers on their own time.

Just-In-Time Content

#Use Case

Answer customer questions faster with iorad. Create interactive tutorials on the fly that improve retention and build a reusable support library over time.

Free Sales Library

#Use Case

Explore a free sales training Library from iorad. Share ready-made interactive tutorials with your team and see how sales enablement can be easier.

Follow Up Process

#Use Case

Improve demo follow-up with iorad. Share interactive simulations prospects can click through at their own pace and pass along to buying committees.

Tech Stack Adoption

#Use Case

Drive sales tech stack adoption with iorad. Centralize interactive training for every tool reps use so answers are easy to find, update, and follow.

Sales Engineering

#Use Case

Scale Sales Engineer knowledge with iorad. Create interactive Libraries with technical answers and product walkthroughs reps can access anytime.

Faster Sales Q&A

#Use Case

Speed up sales Q&A with iorad. Create interactive tutorials that answer common prospect questions and help reps save time during the sales process.

Smart Demos

#Use Case

Improve sales demos with iorad. Give reps step-by-step smart demo guidance with onscreen tips, talking points, and real-time reminders.

Training Library

#Use Case

Create custom sales training Libraries with iorad. Centralize tutorials for CRMs, prospecting tools, analytics, and more in one easy-to-share place.

Change Management

#Use Case

Keep documentation current with iorad. Update individual tutorial steps when processes or interfaces change, and changes appear everywhere instantly.

Create Documentation

#Use Case

Scale process documentation with iorad. Create step-by-step tutorials that help teams adopt better workflows and improve operations faster.

Free HR Library

#Use Case

Explore a free HR training Library from iorad. Share ready-made interactive tutorials with your team and see how easy employee training can be.

Scale Onboarding

#Use Case

Streamline onboarding with iorad. Create evergreen tutorials new hires can access anytime in Libraries or existing HR platforms to save your team time.

Employee Profiles

#Use Case

Guide new hires through HR profile setup with iorad. Create interactive, step-by-step tutorials that show employees what to do in a safe environment.

Product Feedback

#Use Case

Share clearer product feedback with iorad. Capture suggestions, bugs, or complaints as interactive tutorials with voice and video annotation for context.

Release Notes

#Use Case

Showcase product updates with iorad. Create interactive release notes that explain what changed, why it matters, and keep viewers engaged step by step.

Help Desk Tickets

#Use Case

Reduce help desk tickets with iorad. Create interactive tutorials for common FAQs and embed answers where employees already work.

Creating Technical Documentation

#Use Case

Create technical documentation in seconds with iorad. Quickly capture, document, and share step-by-step tutorials for software requests or process changes.

Standardize Software Usage

#Use Case

Standardize software usage with iorad. Create and share interactive tutorials for best practices, rollouts, updates, and tool training across your team.

Internal Help Centers

#Use Case

Create easy-to-access internal training libraries with iorad. Give employees quick access to interactive tutorials right where they work.

SME Utilization

#Use Case

Turn SME knowledge into shareable training with iorad. Help experts quickly capture processes as interactive tutorials your whole organization can use.

Desktop & Mobile Apps

#Use Case

Create and share interactive tutorials fast with iorad. Capture processes using browser or desktop tools and scale training across your organization.

Upgrading an LMS

#Use Case

Save time managing LMS training content with iorad. Create and update tutorials directly inside your LMS using 50+ integrations and flexible tutorial modes.

Live Training

#Use Case

Reinforce live training with iorad. Create interactive tutorials and Help Centers learners can revisit anytime to practice tasks at their own pace.

Blended Learning

#Use Case

Create blended learning tutorials with iorad. Combine step-by-step callouts, voiceovers, and video annotation to boost training engagement and retention.

Tutorial Sharing

#Use Case

Share iorad tutorials anywhere learners need them. Use direct links, embeds, LMS integrations, libraries, and widgets to deliver training on the spot.

Learning Styles

#Use Case

Create one iorad tutorial and let learners choose how they engage. Support different learning styles with Try, Watch, Quiz, and more.

Micro Learning

#Use Case

Help learners master big concepts faster with iorad. Turn complex training into bite-sized, self-paced interactive tutorials completed in 25 steps or less.

Version Control

#Use Case

Keep training content up to date with iorad. Quickly edit specific tutorial steps when tools, workflows, or features change without recreating materials.

ioradically Reimagined

#Webinar

Experience our reimagined interface with AI-powered automation and intuitive analytics.

Watch now

Tutorials in Quiz Mode

#Webinar

In this webinar, we'll cover quiz mode, a new interactive way to help people learn application knowledge.

Watch now

Hidden Gems of iorad

#Webinar

Uncover some of the hidden gems in iorad that improve capturing and editing in this month's exciting webinar!

Watch now

How to Hack Employee Training

#Webinar

Learn about best practices that you can use to improve your internal employee training programs.

Watch now

Tips to Share Tutorials

#Webinar

Tutorials are only helpful if someone is watching. That’s why you need to know how to share them. Let’s dive in.

Watch now

iorad Management Tools

#Webinar

Learn about iorad’s built-in management tools that can help you organize, monitor, and manage the content creation process!

Watch now

Meet the New Help Center

#Webinar

Get caught up on the latest and greatest updates to the iorad Help Center.

Watch now

What's New with iorad

#Webinar

Learn about the latest updates to iorad including new audio features, quiz mode, exporting options, admin functions, and more.

Watch now

How Wisconsin Lutheran College Scaled Faculty Training

#Customer Story

How Wisconsin Lutheran College used iorad to turn repeat faculty tech questions into reusable tutorials, creating a searchable help desk for fast support.

Pitfalls of Technology Training

#Adoption Curve

Learn why traditional tech training fails with Rich Adams of Dropbox, and discover role-based, data-driven strategies for improving software adoption.

How iorad Saves Time When Creating Online Training Content

#Thought Leadership

Learn how iorad saves time by automating tutorial creation, organizing content, shortening learning curves, and helping teams create training faster.

5 Ways to Use Notion to Power Your Business

#Thought Leadership

5 ways to use Notion, an all-in-one workspace to streamline project management, enhance collaboration, ensure data security, and scale with your business.

What Is a Kanban Board and How Does Trello Use It?

#Thought Leadership

Learn what a kanban board is, how it helps teams manage workflow, and how tools like Trello, Jira, and Asana use kanban systems to track tasks.

Using AI Call Summaries to Save Time with Clients

#Thought Leadership

Learn how AI tools like Fathom can create call summaries, streamline follow-up, and help teams use HubSpot to share meeting insights with clients.

How to Create an Upwork Account

#Thought Leadership

Learn how iorad can help freelancers, consultants, and small business owners get started on Upwork with a simple tutorial for creating an account.

Teach Employees with Interactive Just-in-Time Training

#Thought Leadership

Learn how iorad helps employees retain training with interactive, hands-on tutorials they can access during and after learning.

Those Who Can, Teach with iorad

#Thought Leadership

Learn how iorad helps anyone turn what they know into task-focused tutorials that others can follow, share, and learn from.

Using iorad to Support Customer Education

#Thought Leadership

Learn how iorad supports customer education with interactive tutorials, consistent workflows, immediate feedback, and customizable Help Centers.

When You Have Less Than 15 Minutes to Teach a How-To

#Thought Leadership

Learn how iorad helps trainers deliver quick how-to training with synchronous, asynchronous, self-guided, visual, audio, and long-term learning options.

Embedding iorad Tutorials in PowerPoint and Google Slides

#Thought Leadership

Learn how to share iorad tutorials in PowerPoint and Google Slides using presentation-friendly workarounds like web objects, links, images, GIFs, and MP4s.

How 3 Canadian EdTech Trainers Use iorad

#Use Case

See how three Canadian EdTech trainers use iorad to save time, support teachers, create step-by-step tutorials, and make training more accessible.

How Poudre School District Uses iorad for Consistent Training

#Use Case

See how Poudre School District uses iorad to create consistent tutorials, support diverse learners, protect sensitive data, and save training time.

iorad Accessibility Features and Compliance

#Thought Leadership

Learn about iorad’s accessibility features, WCAG 2.1 Level AA compliance, and commitment to creating inclusive training experiences for all users.

6 Interactive Tutorial Modes for Better eLearning

#Thought Leadership

Learn how iorad supports adult eLearning with six tutorial modes, including Try It, View It, Watch It, Print It, Do It, and Quiz Mode.

Quiz Accuracy

#Thought Leadership

Customize quiz accuracy in iorad. Set the required passing percentage for tutorials and decide when learners should retake or complete a task.

Using Help by iorad in Google Apps and Salesforce

#Thought Leadership

Learn how the Help by iorad icon provides just-in-time tutorials across Google apps and Salesforce, including community and custom training resources.

Using Placeholder Text in iorad Tutorials

#Thought Leadership

Learn how to use placeholder text in iorad’s type tool to guide learners with specific or generic input prompts during tutorials.

4 Common Ways Teams Use iorad for Application Training

#Thought Leadership

Explore common ways teams use iorad for employee training, customer education, sales enablement, and education with features that simplify training.

The iorad Extension: A Clippy for Your Browser

#Thought Leadership

Learn how the iorad browser extension helps employees find searchable, domain-specific tutorials for the web applications they use every day.

Using iorad to Reinforce Training and Improve Knowledge Retention

#Thought Leadership

Learn how iorad helps fight the forgetting curve with interactive tutorials, periodic review, LMS embeds, and in-app training at the point of need.

Reducing Small Business Training Challenges with iorad

#Thought Leadership

Learn how small businesses can use iorad to create and share training through widgets, browser extensions, Help Centers, integrations, and embeds.

How to Hide the Floating Menu Bar in Zoom

#Thought Leadership

Learn how to hide Zoom’s floating menu bar while screen sharing so it does not cover your screen or interrupt your presentation.

How Sales Enablement Teams Use iorad for Better Training

#Thought Leadership

Learn how sales enablement teams use iorad to improve onboarding, keep training up to date, and make sales tools easier to access in the field.

Using Emojis in iorad Tutorials and Help Centers

#Thought Leadership

Learn how to use emojis in iorad tutorial titles, categories, tags, and instructions to make training easier to organize and more engaging.

Just-in-Time Learning for Sales Teams

#Thought Leadership

Learn how sales enablement teams can use just-in-time learning, microlearning, and interactive tutorials to support sales training at the point of need.

Help Center Tutorial Layout Options

#Thought Leadership

Learn about iorad Help Center layout options, including player-only views, step lists, mobile behavior, and ways to customize tutorials for learners.

Introducing Quiz Mode for iorad Tutorials

#Thought Leadership

Learn how iorad Quiz Mode lets learners complete tutorials without prompts, track speed and accuracy, and test what they have learned.

3 Ways to Personalize Your iorad Tutorials

#Thought Leadership

Learn three simple ways to personalize iorad tutorials with intro slides, custom audio, and varied step text for a better learner experience.

Can’t Embed an iFrame? Use an iorad GIF Instead

#Thought Leadership

Learn how to use iorad GIFs when iframe embeds are not supported, including in emails, widgets, help docs, PowerPoint, and Google Slides.

Rules for Creating Engaging eLearning

#Thought Leadership

Learn key rules for creating engaging eLearning, like knowing your audience, staying organized, keeping content simple, and making training interactive.

How to Show Only Free Elements in Canva

#Thought Leadership

Learn how to filter Canva elements to show only free options using a simple brand code so you can avoid paid assets while designing.

5 Tips for Educating Customers Effectively

#Thought Leadership

Learn five ways to improve customer education with useful tools, reusable content, engaging formats, webinars, and practical product scenarios.

Why a Customer Education Strategy Is Worth the Investment

#Thought Leadership

Learn why customer education is worth the investment and how it can increase engagement, loyalty, satisfaction, trust, and product adoption.

How iorad Helps Sales Teams Stay Up to Speed

#Thought Leadership

Learn how iorad helps sales teams understand product updates, prepare for customer conversations, and create more efficient sales meetings.

The Four C’s of Learning and Development

#Thought Leadership

Learn how iorad helps L&D teams tackle change, consistency, connected learning, and custom training with easy-to-share interactive tutorials.

Product Tools vs. Training Tools: Choosing the Right Solution

#Thought Leadership

Learn the difference between product tools and training tools, and how iorad helps teams create task-based training that is easy to share and update.

The 4 Most Common Employee Training Challenges

#Thought Leadership

Explore four common employee training challenges and how iorad helps teams create accessible, task-based application training that is easy to update.

Advanced Action Options in iorad Tutorials

#Thought Leadership

Learn how to use advanced iorad action options for Click, Type, and Info steps, including validation, passwords, open links, and transparent highlights.

Training Employees for the “What-If” Scenarios

#Thought Leadership

Learn why onboarding should include real-world “what-if” scenarios and how iorad helps teams capture tribal knowledge in practical training tutorials.

6 Ways to Share Knowledge

#Thought Leadership

Learn how iorad helps teams capture, organize, and share knowledge across departments using tutorials, libraries, widgets, extensions, and integrations.

5 Keys to Knowledge Base Adoption

#Thought Leadership

Learn five ways to increase knowledge base adoption with searchable, relatable, up-to-date, accessible, and easy-to-understand support content.

7 Tips to Increase Learning Engagement for Millennials

#Thought Leadership

Learn seven ways to engage millennial employees with training that is SME-created, bite-sized, quick, accessible, interactive, applicable, and up to date.

Using iorad Tutorials in Canvas

#Thought Leadership

Learn how teachers use iorad in Canvas to create interactive tutorials for students, teachers, and parents across assignments, pages, and help sections.

How to Fix Amazon Polly Pronunciation in iorad

#Thought Leadership

Learn how to improve Amazon Polly text-to-speech in iorad by adding pauses, fixing pronunciation, and using SSML tags for better voiceovers.

Why Knowledge Transfer Should Be Part of Offboarding

#Thought Leadership

Learn why employee offboarding should include knowledge transfer and how iorad helps capture critical tasks before experienced employees leave.

Why Your LMS Needs a Content Creation Tool

#Thought Leadership

Learn why an LMS manages training content but does not always create it, and how iorad helps teams build application training faster.

How In:side Uses iorad to Support LinkedIn Training

#Thought Leadership

See how In:side uses iorad and Intercom to create quick LinkedIn tutorials, reduce support calls, and empower clients with self-serve answers.

From Educator to Product Education: A Career Journey with iorad

#Thought Leadership

Follow Lauren Taylor’s journey from educator to software roles and iorad team member, showing how teaching, technology, and product education connect.

How to Use Micro-Learning for Better Training

#Thought Leadership

Learn how micro-learning helps teams create short, accessible, and informative training content that is easier to consume and maintain.

Why Employee Development Programs Matter

#Thought Leadership

Learn why relevant employee training and development programs help teams grow, improve retention, and create more opportunities for advancement.

Video vs. iorad: Choosing the Right Tool for Training

#Thought Leadership

Learn when to use video versus iorad. Compare storytelling with task-based teaching to choose the best format for your training content.

Reducing Change Anxiety with Better Employee Training

#Thought Leadership

Learn how iorad helps organizations prepare employees for change with clear process tutorials, easy access to updates, and one source for training.

How 7000 Languages Uses iorad to Preserve Indigenous Language

#Thought Leadership

See how 7000 Languages uses iorad to train global teams, reduce troubleshooting, and support the preservation of endangered Indigenous languages.

Keeping Up with Changing Technology in L&D

#Thought Leadership

Learn how iorad helps L&D teams keep training content current, close digital skills gaps, and create up-to-date resources faster.

Capturing Tribal Knowledge Before It Leaves Your Organization

#Thought Leadership

Learn how to capture knowledge before experienced employees leave by identifying who has it, defining content, digitizing training, and distributing it.

How Better Customer Support Drives E-commerce Sales

#Thought Leadership

Great customer support can turn product frustration into loyalty. Learn how iorad helps teams create fast, clear tutorials that support customers.

Improving Employee Onboarding with Interactive Tutorials

#Thought Leadership

Learn how iorad helps make employee onboarding more engaging, efficient, and accessible with interactive tutorials and reusable training libraries.

Why We Stayed Quiet for 11 Years

#Thought Leadership

After 11 years of quietly building iorad, we’re finally ready to share our story, and why helping people create tutorials faster still drives everything.

People Like Us: Why iorad Was Created

#Thought Leadership

Learn why iorad was created to help knowledge workers quickly capture, share, and teach what they know through step-by-step tutorials.

The Evolution of the iorad Logo

#Thought Leadership

See how iorad’s brand and logo evolved over time, from early startup ideas to the simple pink box inspired by the core tutorial highlight tool.

How to Add Audio to an iorad Tutorial

#Thought Leadership

Learn how to add audio to iorad tutorials using Amazon Polly text-to-speech, custom voice recordings, or uploaded audio files.

Going Back to Work After 10 Years as a Full-Time Mom

#Thought Leadership

A personal story from Dipti Patel about joining the iorad journey, learning new technology, and making iorad part of her own story.

How One Moment Made the Impossible Feel Possible

#Thought Leadership

A personal story from iorad’s founder about belief, risk, love, and the moment that helped him believe the impossible was possible.

Featured Content

Browse All Content